Service work types

Work types for Service Orders. Only populated on installs running that module.

Licensed feature

This resource needs the servicePF feature active on the install you are calling. Without that every endpoint here answers 403 with feature_not_licensed - that is a licensing answer, not a permissions one, so check the company's features before the token's scopes.

The object#

Field	Type	Description
idread-only	integer	NolaPro id.
name	string(50)	The code this resource is keyed by. Matching is case insensitive.
color	string(7)	Display colour, hex.
defaultlengthminutes	integer	Default duration in minutes.
cancel	boolean	True once cancelled. Cancelled rows stay referenced by history.
externalid	string(100)	Your own key for this service work types. Scoped to your company.
lastchangedateread-only	string	Last modification (`lastchangedate`). Drives `modifiedsince`.

Endpoints#

POST/serviceworktypes/batch 207

Create many.

Always answers 207, one result per item.

Requires scope setup:write.

Parameters

Name	In	Type	Notes
Idempotency-Key	header	string	Makes the write safely retryable. Any unique string per logical operation; a UUID is fine. The failure this prevents is specific: the request succeeds, the response is lost to a timeout, you retry, and the customer is billed twice. With a key, the retry returns the original response - same status, same body, same id - and creates nothing. The body is part of the key's identity. Reusing a key with a different body is a bug on your side, not a retry, and answers `409 idempotency_replay` rather than silently handing back the old response. Keys are remembered for 24 hours.

Body array

Field	Type	Description
idread-only	integer	NolaPro id.
name	string(50)	The code this resource is keyed by. Matching is case insensitive.
color	string(7)	Display colour, hex.
defaultlengthminutes	integer	Default duration in minutes.
cancel	boolean	True once cancelled. Cancelled rows stay referenced by history.
externalid	string(100)	Your own key for this service work types. Scoped to your company.
lastchangedateread-only	string	Last modification (`lastchangedate`). Drives `modifiedsince`.

curl -X POST \
  'https://acme.nolapro.com/!/api/v2/serviceworktypes/batch' \
  -H 'Authorization: Bearer $NP_TOKEN' \
  -H 'Content-Type: application/json' \
  -H 'Idempotency-Key: your-unique-key' \
  -d '[
    {
        "id": 2,
        "name": "Install",
        "color": "#3366cc",
        "defaultlengthminutes": 60,
        "cancel": false
    }
]'

$ch = curl_init('https://acme.nolapro.com/!/api/v2/serviceworktypes/batch');
curl_setopt_array($ch, [
  CURLOPT_HTTPHEADER     => ['Authorization: Bearer ' . getenv('NP_TOKEN')],
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_CUSTOMREQUEST  => 'POST',
  CURLOPT_POSTFIELDS     => json_encode([
    [
      'id' => 2,
      'name' => 'Install',
      'color' => '#3366cc',
      'defaultlengthminutes' => 60,
      'cancel' => false,
    ],
  ]),
]);
$res = json_decode(curl_exec($ch), true);

import os, requests

r = requests.post(
    "https://acme.nolapro.com/!/api/v2/serviceworktypes/batch",
    headers={"Authorization": f"Bearer {os.environ['NP_TOKEN']}"},
    json=[
        {
            "id": 2,
            "name": "Install",
            "color": "#3366cc",
            "defaultlengthminutes": 60,
            "cancel": False,
        },
    ],
)
r.raise_for_status()

const res = await fetch(
  'https://acme.nolapro.com/!/api/v2/serviceworktypes/batch',
  {
    method: 'POST',
    headers: { Authorization: `Bearer ${process.env.NP_TOKEN}` },
    body: JSON.stringify([
      {
        id: 2,
        name: "Install",
        color: "#3366cc",
        defaultlengthminutes: 60,
        cancel: false,
      },
    ]),
  }
);
const data = await res.json();

using System.Net.Http.Json;

var token = Environment.GetEnvironmentVariable("NP_TOKEN");

using var http = new HttpClient();
http.DefaultRequestHeaders.Add("Authorization", "Bearer " + token);

var body = new[] {
    new {
        id = 2,
        name = "Install",
        color = "#3366cc",
        defaultlengthminutes = 60,
        cancel = false,
    },
};

var req = new HttpRequestMessage(HttpMethod.Post,
    "https://acme.nolapro.com/!/api/v2/serviceworktypes/batch") {
    Content = JsonContent.Create(body),
};
req.Headers.Add("Idempotency-Key", "your-unique-key");

var res = await http.SendAsync(req);
res.EnsureSuccessStatusCode();

GET/serviceworktypes 200403

List service work types.

Requires scope setup:read.

Parameters

Name	In	Type	Notes
name	query	string	Partial match, case insensitive.
cancel	query	string	Defaults to `false`. Pass `true` for cancelled only, or `any`.
modifiedsince	query	string	RFC 3339 UTC timestamp. Returns only records changed since then, including cancelled ones - so `cancel` defaults to any rather than `false` when this is used. The response carries `_meta.synced_through`; store it and send it back next time.
externalid	query	string	Exact match on your own key. Scoped to your company.
include	query	string	Comma-separated extras to embed. Only `custom_fields` is available: the extra fields this install has defined on the record. Off by default, and an unrecognised value is refused rather than ignored. See Conventions.

When it fails

Status	Code	Meaning
403	insufficient_scope	Token lacks `serviceworktypes:read`.

curl \
  'https://acme.nolapro.com/!/api/v2/serviceworktypes' \
  -H 'Authorization: Bearer $NP_TOKEN'

$ch = curl_init('https://acme.nolapro.com/!/api/v2/serviceworktypes');
curl_setopt_array($ch, [
  CURLOPT_HTTPHEADER     => ['Authorization: Bearer ' . getenv('NP_TOKEN')],
  CURLOPT_RETURNTRANSFER => true,
]);
$res = json_decode(curl_exec($ch), true);

import os, requests

r = requests.get(
    "https://acme.nolapro.com/!/api/v2/serviceworktypes",
    headers={"Authorization": f"Bearer {os.environ['NP_TOKEN']}"},
)
r.raise_for_status()

const res = await fetch(
  'https://acme.nolapro.com/!/api/v2/serviceworktypes',
  {
    method: 'GET',
    headers: { Authorization: `Bearer ${process.env.NP_TOKEN}` },
  }
);
const data = await res.json();

using System.Net.Http.Json;

var token = Environment.GetEnvironmentVariable("NP_TOKEN");

using var http = new HttpClient();
http.DefaultRequestHeaders.Add("Authorization", "Bearer " + token);

var res = await http.GetAsync(
    "https://acme.nolapro.com/!/api/v2/serviceworktypes");
res.EnsureSuccessStatusCode();

POST/serviceworktypes 201400409

Create.

Requires scope setup:write.

Parameters

Name	In	Type	Notes
Idempotency-Key	header	string	Makes the write safely retryable. Any unique string per logical operation; a UUID is fine. The failure this prevents is specific: the request succeeds, the response is lost to a timeout, you retry, and the customer is billed twice. With a key, the retry returns the original response - same status, same body, same id - and creates nothing. The body is part of the key's identity. Reusing a key with a different body is a bug on your side, not a retry, and answers `409 idempotency_replay` rather than silently handing back the old response. Keys are remembered for 24 hours.

Body

Field	Type	Description
idread-only	integer	NolaPro id.
name	string(50)	The code this resource is keyed by. Matching is case insensitive.
color	string(7)	Display colour, hex.
defaultlengthminutes	integer	Default duration in minutes.
cancel	boolean	True once cancelled. Cancelled rows stay referenced by history.
externalid	string(100)	Your own key for this service work types. Scoped to your company.
lastchangedateread-only	string	Last modification (`lastchangedate`). Drives `modifiedsince`.

When it fails

Status	Code	Meaning
400	invalid_request	A required field was missing or invalid.
409	duplicate	That code is already in use.

curl -X POST \
  'https://acme.nolapro.com/!/api/v2/serviceworktypes' \
  -H 'Authorization: Bearer $NP_TOKEN' \
  -H 'Content-Type: application/json' \
  -H 'Idempotency-Key: your-unique-key' \
  -d '{
    "id": 2,
    "name": "Install",
    "color": "#3366cc",
    "defaultlengthminutes": 60,
    "cancel": false
}'

$ch = curl_init('https://acme.nolapro.com/!/api/v2/serviceworktypes');
curl_setopt_array($ch, [
  CURLOPT_HTTPHEADER     => ['Authorization: Bearer ' . getenv('NP_TOKEN')],
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_CUSTOMREQUEST  => 'POST',
  CURLOPT_POSTFIELDS     => json_encode([
    'id' => 2,
    'name' => 'Install',
    'color' => '#3366cc',
    'defaultlengthminutes' => 60,
    'cancel' => false,
  ]),
]);
$res = json_decode(curl_exec($ch), true);

import os, requests

r = requests.post(
    "https://acme.nolapro.com/!/api/v2/serviceworktypes",
    headers={"Authorization": f"Bearer {os.environ['NP_TOKEN']}"},
    json={
        "id": 2,
        "name": "Install",
        "color": "#3366cc",
        "defaultlengthminutes": 60,
        "cancel": False,
    },
)
r.raise_for_status()

const res = await fetch(
  'https://acme.nolapro.com/!/api/v2/serviceworktypes',
  {
    method: 'POST',
    headers: { Authorization: `Bearer ${process.env.NP_TOKEN}` },
    body: JSON.stringify({
      id: 2,
      name: "Install",
      color: "#3366cc",
      defaultlengthminutes: 60,
      cancel: false,
    }),
  }
);
const data = await res.json();

using System.Net.Http.Json;

var token = Environment.GetEnvironmentVariable("NP_TOKEN");

using var http = new HttpClient();
http.DefaultRequestHeaders.Add("Authorization", "Bearer " + token);

var body = new {
    id = 2,
    name = "Install",
    color = "#3366cc",
    defaultlengthminutes = 60,
    cancel = false,
};

var req = new HttpRequestMessage(HttpMethod.Post,
    "https://acme.nolapro.com/!/api/v2/serviceworktypes") {
    Content = JsonContent.Create(body),
};
req.Headers.Add("Idempotency-Key", "your-unique-key");

var res = await http.SendAsync(req);
res.EnsureSuccessStatusCode();

Response 201

{
    "id": 2,
    "name": "Install",
    "color": "#3366cc",
    "defaultlengthminutes": 60,
    "cancel": false
}

GET/serviceworktypes/{id} 200404

Retrieve one record.

Requires scope setup:read.

Parameters

Name	In	Type	Notes
idrequired	path	integer	The record id.
include	query	string	Comma-separated extras to embed. Only `custom_fields` is available: the extra fields this install has defined on the record. Off by default, and an unrecognised value is refused rather than ignored. See Conventions.

When it fails

Status	Code	Meaning
404	not_found	No record with that id.

curl \
  'https://acme.nolapro.com/!/api/v2/serviceworktypes/104' \
  -H 'Authorization: Bearer $NP_TOKEN'

$ch = curl_init('https://acme.nolapro.com/!/api/v2/serviceworktypes/104');
curl_setopt_array($ch, [
  CURLOPT_HTTPHEADER     => ['Authorization: Bearer ' . getenv('NP_TOKEN')],
  CURLOPT_RETURNTRANSFER => true,
]);
$res = json_decode(curl_exec($ch), true);

import os, requests

r = requests.get(
    "https://acme.nolapro.com/!/api/v2/serviceworktypes/104",
    headers={"Authorization": f"Bearer {os.environ['NP_TOKEN']}"},
)
r.raise_for_status()

const res = await fetch(
  'https://acme.nolapro.com/!/api/v2/serviceworktypes/104',
  {
    method: 'GET',
    headers: { Authorization: `Bearer ${process.env.NP_TOKEN}` },
  }
);
const data = await res.json();

using System.Net.Http.Json;

var token = Environment.GetEnvironmentVariable("NP_TOKEN");

using var http = new HttpClient();
http.DefaultRequestHeaders.Add("Authorization", "Bearer " + token);

var res = await http.GetAsync(
    "https://acme.nolapro.com/!/api/v2/serviceworktypes/104");
res.EnsureSuccessStatusCode();

Response 200

{
    "id": 2,
    "name": "Install",
    "color": "#3366cc",
    "defaultlengthminutes": 60,
    "cancel": false
}

PATCH/serviceworktypes/{id} 200404409

Update.

Requires scope setup:write.

Parameters

Name	In	Type	Notes
idrequired	path	integer	The record id.
Idempotency-Key	header	string	Makes the write safely retryable. Any unique string per logical operation; a UUID is fine. The failure this prevents is specific: the request succeeds, the response is lost to a timeout, you retry, and the customer is billed twice. With a key, the retry returns the original response - same status, same body, same id - and creates nothing. The body is part of the key's identity. Reusing a key with a different body is a bug on your side, not a retry, and answers `409 idempotency_replay` rather than silently handing back the old response. Keys are remembered for 24 hours.

Body

Field	Type	Description
idread-only	integer	NolaPro id.
name	string(50)	The code this resource is keyed by. Matching is case insensitive.
color	string(7)	Display colour, hex.
defaultlengthminutes	integer	Default duration in minutes.
cancel	boolean	True once cancelled. Cancelled rows stay referenced by history.
externalid	string(100)	Your own key for this service work types. Scoped to your company.
lastchangedateread-only	string	Last modification (`lastchangedate`). Drives `modifiedsince`.

When it fails

Status	Code	Meaning
404	not_found	No record with that id.
409	stale_record	`If-Match` did not match.

curl -X PATCH \
  'https://acme.nolapro.com/!/api/v2/serviceworktypes/104' \
  -H 'Authorization: Bearer $NP_TOKEN' \
  -H 'Content-Type: application/json' \
  -H 'Idempotency-Key: your-unique-key' \
  -d '{
    "id": 2,
    "name": "Install",
    "color": "#3366cc",
    "defaultlengthminutes": 60,
    "cancel": false
}'

$ch = curl_init('https://acme.nolapro.com/!/api/v2/serviceworktypes/104');
curl_setopt_array($ch, [
  CURLOPT_HTTPHEADER     => ['Authorization: Bearer ' . getenv('NP_TOKEN')],
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_CUSTOMREQUEST  => 'PATCH',
  CURLOPT_POSTFIELDS     => json_encode([
    'id' => 2,
    'name' => 'Install',
    'color' => '#3366cc',
    'defaultlengthminutes' => 60,
    'cancel' => false,
  ]),
]);
$res = json_decode(curl_exec($ch), true);

import os, requests

r = requests.patch(
    "https://acme.nolapro.com/!/api/v2/serviceworktypes/104",
    headers={"Authorization": f"Bearer {os.environ['NP_TOKEN']}"},
    json={
        "id": 2,
        "name": "Install",
        "color": "#3366cc",
        "defaultlengthminutes": 60,
        "cancel": False,
    },
)
r.raise_for_status()

const res = await fetch(
  'https://acme.nolapro.com/!/api/v2/serviceworktypes/104',
  {
    method: 'PATCH',
    headers: { Authorization: `Bearer ${process.env.NP_TOKEN}` },
    body: JSON.stringify({
      id: 2,
      name: "Install",
      color: "#3366cc",
      defaultlengthminutes: 60,
      cancel: false,
    }),
  }
);
const data = await res.json();

using System.Net.Http.Json;

var token = Environment.GetEnvironmentVariable("NP_TOKEN");

using var http = new HttpClient();
http.DefaultRequestHeaders.Add("Authorization", "Bearer " + token);

var body = new {
    id = 2,
    name = "Install",
    color = "#3366cc",
    defaultlengthminutes = 60,
    cancel = false,
};

var req = new HttpRequestMessage(HttpMethod.Patch,
    "https://acme.nolapro.com/!/api/v2/serviceworktypes/104") {
    Content = JsonContent.Create(body),
};
req.Headers.Add("Idempotency-Key", "your-unique-key");

var res = await http.SendAsync(req);
res.EnsureSuccessStatusCode();

Response 200

{
    "id": 2,
    "name": "Install",
    "color": "#3366cc",
    "defaultlengthminutes": 60,
    "cancel": false
}

DELETE/serviceworktypes/{id} 200403404

Cancel.

Sets the cancel flag. Nothing is removed.

Requires scope setup:cancel.

Parameters

Name	In	Type	Notes
idrequired	path	integer	The record id.
Idempotency-Key	header	string	Makes the write safely retryable. Any unique string per logical operation; a UUID is fine. The failure this prevents is specific: the request succeeds, the response is lost to a timeout, you retry, and the customer is billed twice. With a key, the retry returns the original response - same status, same body, same id - and creates nothing. The body is part of the key's identity. Reusing a key with a different body is a bug on your side, not a retry, and answers `409 idempotency_replay` rather than silently handing back the old response. Keys are remembered for 24 hours.

When it fails

Status	Code	Meaning
403	insufficient_scope	Needs `serviceworktypes:cancel`.
404	not_found	No record with that id.

curl -X DELETE \
  'https://acme.nolapro.com/!/api/v2/serviceworktypes/104' \
  -H 'Authorization: Bearer $NP_TOKEN'

$ch = curl_init('https://acme.nolapro.com/!/api/v2/serviceworktypes/104');
curl_setopt_array($ch, [
  CURLOPT_HTTPHEADER     => ['Authorization: Bearer ' . getenv('NP_TOKEN')],
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_CUSTOMREQUEST  => 'DELETE',
]);
$res = json_decode(curl_exec($ch), true);

import os, requests

r = requests.delete(
    "https://acme.nolapro.com/!/api/v2/serviceworktypes/104",
    headers={"Authorization": f"Bearer {os.environ['NP_TOKEN']}"},
)
r.raise_for_status()

const res = await fetch(
  'https://acme.nolapro.com/!/api/v2/serviceworktypes/104',
  {
    method: 'DELETE',
    headers: { Authorization: `Bearer ${process.env.NP_TOKEN}` },
  }
);
const data = await res.json();

using System.Net.Http.Json;

var token = Environment.GetEnvironmentVariable("NP_TOKEN");

using var http = new HttpClient();
http.DefaultRequestHeaders.Add("Authorization", "Bearer " + token);

var req = new HttpRequestMessage(HttpMethod.Delete,
    "https://acme.nolapro.com/!/api/v2/serviceworktypes/104");

var res = await http.SendAsync(req);
res.EnsureSuccessStatusCode();

Response 200

{
    "id": 2,
    "name": "Install",
    "color": "#3366cc",
    "defaultlengthminutes": 60,
    "cancel": false
}

Countries →

Countries, with the number formatting NolaPro uses for each. The formatting columns are worth reading if you display amounts - they explain why a total renders differently per country.

Zones →

States and provinces. Static reference data - no writes, no cancel flag, no external ids. Its identifier is zone_id, because that is what the column is called.